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Originally Posted by faerie_moon_x
Yeah... I just got yelled at by a patient's wife because he got lost. She was screaming at me through the phone. The patient isn't in trouble or anything. He just couldn't find the clinic and she was screaming at me for not giving him all the information. And I couldn't explain to her I alawys give the clinic phone number for directions because they are far from me and I've never been there. But every time I tried to talk she screamed at me "SHUT UP I AM STILL TALKING AND YOU"RE GOING TO LISTEN."  See and now I'm in a rage. It's harder and harder for me to deal with this. I need to do something else but what can I do? I'm trapped here.
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Quote:
Originally Posted by faerie_moon_x
Unfortunately, this would have gotten me fired. There's a lot of things I would do if I let my darker mind take over.... none of them are good ideas. I just have to keep it from being a thought loop.....
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I work as a Registered Nurse and have to deal with family members on a daily basis. Yesterday a family member called, cursing me out because their loved one wasn't picking up the phone in their room They insisted the phone was broken and that I go and fix it.
I politely told them "I don't work for AT&T" and hung up!
