Good day in general. I'm very proud that I handled a stressful call to a bill collector calmly. (And that took a bit of doing, emotionally.) Instead of yelling at a woman who was undoubtedly just doing her job, I was able to give voice to my stressed emotions in a cool, reasonable way: "When you said [that]," I told this woman, "I was feeling really...alarmed." And, eventually, everything got RESOLVED!