Quote:
Originally Posted by granite1
it is a long story but what set me off was, I call the store I scrapbook at to sign myself and MIL up for a card making class on Tuesday. the policy is to pay at the time of signing up .but some people have asked to be penciled in and pay the day of the class. anyway the staff that I was talking with thought this was what I was asking and was so mean to me . it would be a long story to explain why what she said was mean so I don't want to get into that .but basically she was rude and treated me like a child for no reason .she never gave me a chance to tell her what I wanted before she went on her tirade. the thing that hurt is she was suppose to be my friend . at least that is what I thought . I was so hurt that I started crying on the stupid phone and had to just say never mind and hung up. hanging up was probably not the best thing I could have done but that was the beginning of a huge major melt down that still continues. texts to the store owner, the lady who runs the class I wanted to sign up for. and the non stop crying. I am so humiliated .I don't understand what I did to her . I feel so stupid thinking she was my friend.
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So if I'm reading this correctly, you let the store owner know about the poor treatment you received from the employee? That's all you need to do. You shouldn't feel bad. The store needs to feel bad for mistreating you.
We had a situation with our long-term vet a few years ago where they had this new chick at the front desk who was HORRIBLE. I told the vet about her behavior, and the next time we went in, she wasn't there. Haven't seen her since. I'm sure I was not the only person who had concerns about the way she treated customers.
I hope the store owner was understanding and is handling the situation. Although, I think picking up the phone and calling, or going into the store may have been the better thing to do. So much gets lost in a text conversation.