Your details are vague, so I'm only vaguely guessing, but my guess is she is saying what so many of us say here. What you are experiencing is, unfortunately, part of the process most go through as we deal with the intensity of emotions and memories during therapy. She may just be trying to acknowledge that she hears what you are going through and understands it as it is fairly "normal", as bad as it is. I don't think she's being unempathetic, just realistic about what you are going through.

My T has responded similarly at times. I agree, I wanted more agreement and apparent understanding for about how awful things for me, but it really wasn't that he didn't understand; it was that he was trying to get me to a calmer state rather than feeding my anxiety. In the long-run, his approach generally worked with me because his message was that I am not a freak for how I am feeling; I am perfectly normal for reacting and experiencing what I am experiencing the way I am experiencing it. Being told my experience was normal and justified was much more calming than if he had assisted me in spiraling into more anxiety about it.