I have two issues that I'm sure are related. One is that when I copy a picture and try to paste it, I get words instead. The other is that when I want to use italics, etc., instead of seeing the word in italics on my page, I see the word enclosed in brackets. (I do know it comes out in normal italics for the receiver.) I think there's a simple fix; I just have no idea what it is. TIA for the help.