Ugh. Hate that kind of condescension. We've had to deal with it with my husband's health problems in the past; didn't stay with those doctors very long. Fortunately we don't have any current health care providers who pull that anymore. Heck, even when my sister was going through the whole stem cell transplant thing which really was extremely complicated and ultimately beyond comprehension no matter how carefully they tried to explain things, the fact was, they really tried to explain things and give options when possible (or if not, at least explain why things had to be done the way they were done).