Ive had counselors say they can't help me before. for the longest time I didn't understand what they meant because here I was coming to them and paying them to help me and they say they can't help me. Finally I got mad and told this one lady then what good are you? she laughed and told me that counselors can't help the people that don' try or want to be helped. that they cant fix me only I can fix me by doing things like talking to them and trying their suggestions my not talking and my not trying their suggestions means they can't help me because they don't what I have tried and what has worked and what didn't of what they want me to do.