What you're describing sounds like a psychological/neurological phenomenon called
jamais vu. It's the opposite of
deju vu. I experience both jamais vu and deju vu frequently.
Quote:
In psychology, jamais vu (/ˈʒɑːmeɪ ˈvuː/; from French, meaning "never seen") is the phenomenon of experiencing a situation that one recognizes in some fashion, but that nonetheless seems very unfamiliar.
Often described as the opposite of déjà vu, jamais vu involves a sense of eeriness and the observer's impression of seeing the situation for the first time, despite rationally knowing that he or she has been in the situation before. Jamais vu is sometimes associated with certain types of aphasia, amnesia, and epilepsy.
Jamais vu is most commonly experienced when a person momentarily does not recognise a word, person, or place that he or she already knows,[1] and it is more rarely experienced with people and places.
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Jamais vu - Wikipedia, the free encyclopedia
The place to start investigating this would be with a physician before a therapist. It may be something simple and not to be worried about. It happens to me when I get overly tired or excited.
Here's an article from Psychology Today that might be helpful.
A Theory of Deja Vu and Jamais Vu | Psychology Today
P.S. I just read through the entire Psychology Today article and it doesn't seem that helpful, at least not in relation to what I experience, but it might be helpful to someone else, so I'll leave it.