Cam, I should have mentioned, on the news segment I saw this on, it said that a lot of pharmacies (including the big ones) use people who aren't pharmacists or trained in pharmaceuticals.

I just looked for a link, and found that the show in which this segment aired was 20/20. There have been some responses to this segment:

ABCNews.com: The Blotter
CVS Response
American Society of Health-System Pharmacists' Response