Quote:
Originally Posted by hvert
Sorry, I should have explained more thoroughly.
I am in that field and have hired people for those kinds of positions. I would apply for them even if you don't have the education and experience they say they want. It may be a long shot, but it doesn't hurt to try. The requirements in the ads are often way out of line for the wages they want to pay. They ask for the world but will settle for less 
HR asks for certifications and degrees, but the hiring managers just want someone who knows what they are doing. Many, many people in this field are self-taught and many got their start by learning on the job. If you are a quick learner and know how to find the solution when you don't know the answer to the problem, you will do well. |
Well, finding these problems, like I said never worked in a computer field before so that isn't easy for me to find the solutions but I am learning. I haven't done help desk for long really got started in May 2013 during intersession and yea it is on the job training as there is no training money so I have to learn everything on the spot. The department didn't even ask for certifications. I do doubt myself, I never been a confident in what I do it goes back to things in the past and I am so used to working on my own computers not someone else's tech problems....