I am sorry you are going through this. I like Sky's idea of trying to plan ahead and anticipate any possible problems they may throw your way.
I don't know if you can get by with this or not, but there have been a couple times in my career when I've had to flat out tell someone, "I don't get paid enough to take this kind of abuse."
Hugs,
Jan
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I still dream and I still hope, therefore I can take what comes today.
Jan is in Lothlorien reading 'neath a mallorn tree.
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