I might have some useful advice (or not): When these idiots ask you for information, give it to them in short, curt answers. Straight to the point. Don't repeat it. If they ask again later, simply smile and say, "I answered that earlier." Nothing else needs to be said. If they say that answer wasn't acceptable, or "I told you why we don't want that!" even if they're yelling, just smile, "You didn't like my answer. That's ok." And go on about your business.

If they continue squawking, be like a bird, and enjoy the show! Some bird owners make the mistake of getting frustrated with their birds' behavior by going to them and yelling and raising a fuss. Birds don't see this as being yelled at. They see it as entertainment: Wow! When I screech, I get attention! Look how my owner comes over to me and waves his arms and gets noisy, too! What fun!

Just try to remain calm, force a smile (if it doesn't come naturally because your mind hasn't left the frustration to focus on the humor of the situation), and just look at them, or go about your business if you have work to do.

(((((((Juliana))))))))