Well, it's true that when you've been at a profession for a while, things can become intuitive, so it could actually be hard to answer with a lot of specifics. I used to work at a small construction company, and all the calls were either from vendors, homeowners, or subcontractors. After a few years it got to the point where I could tell immediately upon picking up the phone, just by the way the person was breathing which of those it was, even if it was a person I'd never spoken to before. Didn't require any conscious thought on my part, so I can imagine it would be hard to dissect upon inquiry.

My last therapist was pretty evasive about answering anything I asked him too though. Seemed like he felt really micro-managed to be asked the very few really reasonable questions I ever did, and he almost always answered a question with a question. In retrospect I wish I'd held his feet to the fire more. Time is money, and unfortunately I'm now out of both, having gotten very few answers out of the whole experience.