I started a new job a month ago. It is a call center for a bank so I answer phones. For the most part I like my new job but I am having issues because when I'm not on the phone I have nothing to do. I have asked my supervisor is she needs me to do anything and her response is always the same, not right now, we have it covered. I have a lot of down time. Everyone else has other things to work on and I sit there with nothing to do from 8-5pm. Yes I answer phones but when I'm not answering phones I have nothing to do. Does anyone have any suggestions?