I just came back from a municipality office and could fix some mess that my brother did with our house taxes. First I was devastated because there was a demonstration at the door of the gov building and they did not allow public to enter. Then the driver of the wheelchair car service I use told me his daughter worked in that office. So he called her by phone, she came outside and facilitated the process for me. I felt hope mostly because I saw the good will of these people that went beyond their duty, as demonstrations are dangerous and the order for the officers is to close the door and remain inside. I got an insight that I need to see myself as a survivor not as a victim