I am absolutely terrified of speaking on the phone. I will only speak to 3 people with ease on my phone at home.. My mum, my dad and my best friend. If a number comes up on caller ID I don't know I don't answer it and panic.

I have a mobile and I never answer it. Even though I can see who it is, I don't answer. I wait a few minutes and send a text back hoping they will just text me.

The thing is, I work as a receptionist. So I have to answer the phone a lot every day. In every single job you need to speak on the phone at some point so there's no getting away from it. I can manage to answer the phone because I know my job well, but when it comes to making a call I get palpitations, I panic and I find any excuse I can not to do it. I don't know why this happens but it has been going on for years. Now its getting worse. I can deal with people face to face no problem.

Does anyone else suffer with anything similar?