Many therapists just won't offer what you're asking and your T is being very upfront that he has traditional boundaries, he reserves therapy for the in-person session. I certainly don't think his actions are almost negligent but quite the opposite. Many Ts are very clear they're not crisis centers and they want clients to take care of themselves by calling 911 or taking self-directive action during emergencies.

If these are deal-breakers, I hope you won't dwell too much on wanting him to change and being upset that he's sticking to a tried and true model, but do find a way to look for someone who can really meet you where you are.

I just think you'll be spinning your wheels on this one otherwise, unless you decide to accept and adjust to what he's offering. I don't blame you for wanting more- I wouldn't see a T with his limits either, but his limits are very common and don't sound subject to change.