[QUOTE=ak482;4043199]I'm so sorry you had that experience I too have had a similar problem when I was on a crisis hotline. Yes people can have bad days at work; but this is different. Someone calling these hotlines are at the lowest point possible, and all he/she wants is a calm, comforting, non-judgmental voice at the other end.

I know it's not a phone service, but may I recommend 7 Cups of Tea as a chat service if you feel really down but not suicidal? Please take care and hope you find a way through this [/QUOTE
I can also recommend 7cups of tea, I found them before this site. It is anonymous chat for you,the other person may have online name or real name, they have little oaragraph that tells you about person you would conect with. They are all trained volunteers and very helpful.