When I was apprehended by the cops I was just a peaceful female who was extremely depressed on a pay phone. When they arrived I just went neutral. I'm certainly no threat. I believe the person on the other end of the line must have thought I was suicidal and called the cops somehow while still talking to me. She had asked me where I was and I must have stupidly told her, not knowing what would happen. Police are the front line mental health workers unfortunately and they aren't trained for it. However, I think crisis lines are useful and police are sometimes not so gruff and I wouldn't want anything I said of my experience to dissuade anyone from phoning a crisis line when needed. I'm sure they can be very helpful and maybe even save your life. My experience is hopefully rare.