tealBumblebee, thank you for your response but I assume this would entail actually having to talk to customers over the phone, if so I could not do it. I have severe phobia about talking on the phone and in fact I will never even answer it, even if it's a friend or relative.
I only pick up the phone if I see my wife's cell phone number on the display.

Do I know why I have this phobia? No, not the slightest idea, but it's very real.

Thank you again tealBumblebee I appreciate any and all posts I get about this thread.

Have a great day!