Quote:
Originally Posted by hvert
I haven't finished reading it, but there's a book called 'Crucial Conversations' that has some really interesting ideas for keeping emotions in check while having conversations with people who have very fixed views.
I agree with the other posters that you shouldn't repeat her rude comments to your new boss. It *might* be worth having a more generalized conversation with your boss about this person's toxic negativity.
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Thank you very much for the book recommendation. I checked it out on Amazon and plan to get it on my Kindle.