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Old Nov 02, 2014, 01:31 AM
JoeS21 JoeS21 is offline
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Member Since: Jul 2014
Location: Boston
Posts: 450
Quote:
Originally Posted by ~Christina View Post
Why not go to the closest "legal aid" office? They will be able to assist you in dealing with this situation and/or set you up with people than can and will help you.

I do agree that dealing with this through email is a much better option, as there will be a paper trail. I'm sure Legal Aid would agree.

Good luck
Thanks for your response.

The thing is, I'm not sure what legal aid could do given that they don't have authority to change the department that services my loan or to even discipline them. I cannot successfully sue given that I have no evidence. (Unless by "legal aid" you mean the diversity/discrimination office because I still think that they MIGHT be able to help.)

I plan to email on Monday and also suspect that the reply to my email will be to call the office.

This wouldn't be as big of an issue if I didn't find Mr. S's rants/tangents psychologically triggering. But listening to them makes me physically ill and I become incapable of thinking and communicating up to my normal level as part of the psychological impact of that.

So, I guess that the university disability office might be another avenue/option I could take to see if through them, I could work directly with a loan department manager and skip over Mr. S permanently.