Just to follow on from what Zinco and Originalme said: Gatekeepers

My p-doc while in hospital referred me to the mental health team to be assigned a cpn... When I got out of hospital, 2 cpns visited me and said that they were 'assessing' me as admin would review their recommendations (which they advised - I should be allocated one).

Received a letter 2 weeks later saying 'no'. At my p-doc appointment I'm asked about my cpn that I don't have and she has to directly instruct the admin to allocate me a cpn.... Bloody messy