I've called the Samaritans plenty of times. They ask how you are today and what made you call them, then try to talk you out of whatever you're going through. They would also ask if you have a specific plan and ask you to keep yourself safe (by going to a friend's place etc. and promising to call again when you're feeling sui). And you'll probably hear plenty of "I'm really worried for you, Ad Intra". Personally, I've gotten better operators and some who sounded less interested, but overall what they said didn't matter as much as hearing another voice on my loneliest nights.