Wow. What a frustrating experience! And a pretty hurtful one I should say. What's the agency where you were receiving services? Is it a clinic? Counseling center? If you have insurance, can't you just pick some therapist from their providers' directory?

You are right. When someone doesn't care, they won't be able to understand you. And, yes, to say that "the addict in you" is making excuses is judgmental, insensitive and, IMO, contrary to the purpose of therapy. Unfortunately, when things like that happen, it's more about the system than individual therapists who don't know what they are doing. As we all know our health care system is one of the worst and the mental health is the worst part of it. This type of insensitive inhumane attitude is everywhere. This is not to say that you should give up looking for the right service. Not at all. Just brace yourself for many challenges that will come your way.