"When psychotherapists talk about nonspecific factors, they use words like "authenticity", "genuineness", and "presence". What these words boil down to is the idea that good therapists offer their clients real caring and compassion, and whole attention. They are there not just physically, but are also wholly attentive, focused on the client's difficulties, and actively listening to and thinking about what the client is describing in the hopes of finding ways to help that client. They empathize and emotionally connect with what their clients are going through, although they do not take these feelings on, or allow themselves to become overwhelmed by these feelings. They are emotionally, intellectually and physically there with their clients, in the room and receptive and without judgement. This state is not an artifice but rather a true receptivity and willingness to be present. There is no hidden or alternative agenda beyond this mission of compassion and desire to help."

From: The Nonjudgemental Witness - Psychotherapy Treatment And Psychotherapist Information