Alison, thanks so much !

And merry Christmas !
You're right - I need to set boundaries to deal with unreasonable requests. And, I need to document my coworker's poor performance. I was recommended this by my manager also.
I'm actually thinking of buying a couple of books that talk exclusively about setting boundaries to deal with difficult people. It's an intriguing subject, isn't it ?
Say, if you don't mind, can you share a bit more about the strategies you employed on your very own path to recovery ? Anything you want to share, I'd love to know. Your secrets to happiness, contentment, anything !
Thanks again