I am sorry to say I've had higher expectations for my dog's veterinary care than my own therapy; however, that's changing. More and more, I agree with the theory that success depends on the match or fit between the person and the therapist, rather than the type of therapy. It's perfectly okay to question them. If they get defensive, leave. There's no need to pay for that type of treatment. At the same time, there's a responsibility on the individual's part to be respectful and take proportionate responsibility.