Perls is ridiculous. For one, smiling when afraid is a common human fear response. Our closest relatives, chimpanzees bare their teeth when they are afraid, and so do we. A smile can indicate friendship and happiness, or it can be a gesture we use to placate or to inform a stranger that we are no threat.

To take someone who is smiling when she tells you that she is concerned about you and call her a 'phony' isn't just wildly unuseful, it demonstrates a complete lack of understanding of human behaviour.

If there was a phony in that video, it was him. What a complete waste of oxygen. How many people did he break while fancying himself so perceptive?