It makes sense to me. It can be normal behavior for someone who's an introvert or has some poor social skills. Or even worse, an extrovert with social anxiety. Even people who seem outgoing on the surface can have social anxiety underneath and that causes them to make social blunders.

My goddaughter is that way. She's a lovely, caring person, an extrovert with social anxiety who makes one social blunder after the other, while really caring in her heart. She goofs up all the time and feels the sting of other people's judgment and rejection very deeply. She's working on it, she's much better than she was, but she sounds a lot like the person you described.

Her behavior doesn't mean she's cold or uncaring. It's a indicative of her struggles.