Update #627: I was scheduled to do some troubleshooting today. When I got there, I learned that the entire network was down, so I couldn't do the work. I spent an hour chatting with my friend and speculating.

It turns out that this guy's division is actually award winning. He has seemed very disorganized to me, and our theory is that he just has so little interest dealing with this that it gets put on his back burner. My friend thinks that this guy reaches out when her boss asks him what the story is - and that is why everything is always last minute.

Tomorrow will be interesting. My friend and I are on the same page. Her boss may be on the same page as well. We both think it is stupid to have me come in for this 'interview' when the three of them need to hash out what they want.