I can text or email. She always responds (briefly). She will answer the question or give a few encouraging words. Some weeks this contact might be once or twice......other times it could be 5-6 contacts via text/email. I asked a lot about it before doing it. I asked if it was ok? I asked if it was too much? She said no and that she would let me know if it were a problem. I have a lot of difficulty "talking". I am very shy. I feel that this has been a helpful tool for me. I can say things via email that I cannot say "in person". It also helps me "keep a connection with her". Sometimes I text and just ask if she is still there.