It is possible, yes you're right.

And I probably shouldn't have phrased it like that.

My point is a few more 'psisci was so helpful' comments wouldn't have gone astray, in a thread that is mostly criticising his approach here.

I think his heart was in the right place and hell I am so appreciative of the advice and help I received ...

I dunno, I just think people are so quick to jump on someone ... they remember the bad bits a lot more saliently than the good bits it seems ...

It's like if you have a good customer service experience ... you tell four people ... who don't tell more than another one or two people.

If you have a bad customer service experience ... you tell nine people .. who each tell another couple ...

the saliency of anything negative pushes out the memories of positive things too ... sometimes ...