If you answer the questions asked in this thread:

http://forums.psychcentral.com/commu...ead-first.html

We may be able to help you further. Without the minimum information we request to solve technical problems you may be experiencing, though, we can't be of much help. (The site very rarely experiences technical difficulties; when it does, you'll notice a rash of postings about the issue... )

Best,
DocJohn