It is a feature of the new software that, for now, cannot be readily disabled so I thought we'd try it. It is likely that when we upgrade to the latest version of the software when it becomes available later this month, we will be able to disable this feature.

Rating threads (and posters, which can be disabled and is) is something that can come in handy in certain communities (such as technical support communities). It lets readers know this is a 'quality' thread and likely has content that others will also find helpful or the like.

In a support community, it doesn't make much sense, I agree...

DocJohn