As heartbreaking as it is, most therapists, especially at busy county clinics are so busy that even if they were Einstein they would have trouble with recalling or doing special requests. It hurts something awful to be reminded that I'm not their one and only. I realize that comes from the Transference, but it still doesn't help my hurt. The worst is T forgetting my name or calling me by someone else's name.
Try not to hold it against him, and try to accept what he does offer in the therapy hour, is my best advice.