Yes, Summerflower, some doctors and therapists are really inconsiderate. I have to say that of all the ones I have had over the years, that my current pdoc and T are the best I have had.
I know in my area a lot drs., dentist, and therapists in group practice. Call a day or 2 before the appt. to remind you of the date and time. It's a nice touch.
I'll try to keep my chin up but I don't think frogs have chins.