Truthfully? Yes, you're being a tad unreasonable. I have email and phone contact available with my T and sometimes it takes a day or two to figure out rescheduling if we don't actually talk on the phone or in person about it. Most people work at least 8 hours and breaks aren't sufficient to do everything you want. People need to pee, to eat, to simply BREATHE for a second. It doesn't mean they are a bad therapist, especially if they are their own secretary as well.