Rainbowzz, but you paid for your no-show sessions, didn't you? Or you gave notice and cancelled the day before? Both my former counselor, my current therapist, and my daughter's therapist require payment in full if you don't give at least 24 hours notice for cancellation. If someone didn't show up 4 times in a row and didn't pay a penny (I'm not saying you didn't pay, but just a hypothetical situation), I could understand why they would be dropped from the client roster.