Something is wrong. Every time you call write down the day and time you call and person you talk to. If they say they will get back to you, tell them they told you that 2 mos ago and you need an answer now. If they don't give you one, ask for a supervisor. If that doesn't work, go to the office and sit until someone will see you. Whoever is denying your care or claim hear are some things that can help: mention contacting the attorney general or the better business bureau. I know it doesn't cost any money to make a complaint with either. You could also contact your local news station. They eat stories like this up. They love to investigate them. I'm serious. Your drs office would probably like to avoid this. Now if it's the insurance denying procedures then still can go with bbb, attorney General, local news and I think it's called the insurance commission. There is a n agency that oversees insurance companies. Good luck. I'm sorry you are going through so much . May angels surround you.