>>I hope this is of some help

It is, thanks. And welcome to the forums, I'm glad you found us.

Good luck with your own "red tape" adventure. I had bills from a doctors laboratory once for some tests during a month that I never saw a doctor... was a different person with the same last name, someone who lived in Iowa or Utah or something (I am in New Jersey) who for some reason had some tests done in Manhattan at the office of the same doctor that I use (maybe he was in town on vacation and got ill?) My doctor shared an office with three others, but some years ago left for his own practice, in the same building down the hall. The lab company said I had to talk to the doctor who ordered the tests to have it fixed. My doc said he didn't order these tests and to call the original office. The old office just said "Dr. Rubin isn't in this office anymore, call this number..."

It took awhile but I finally got it fixed.