She sounds invested in you and caring. I wouldn't give up on her. There is some truth to learning to comfort ourselves. They aren't going to be around to do it for us. I think she should have discussed it with you in person though. You know she still cares because she hasn't taken away the hug at the end of the session or the email. In some ways you are really lucky. I had something like this happen so I can kind of understand how you feel.