He,he....I come up with the best responses afterwards in the car also! Sometimes I wish I could say just a minute let me go sit in my car for a moment. I'll be back with a brillant reply in a couple minutes. She is the one with the problem +u can't fix her. U did great. U didn't escalate it. IMHO pat yourself on the back. Don't waste more time on her. U've got more important things to do.