If previous experience is a guide they won't figure anything out and I will have to do my best. My old county was much better. I don't completely understand as the poverty rate is the same if not a tad better here. And my old caseworker was kind of rude and uncaring but she's been replaced and so I thought surely that meant my caseworker would work with me.

I spent so long listening to patients and families talk about how frustrating it was and I knew how frustrating it was to submit paperwork and have them hold it 6-8 months and then return it to be done over. I went into Medicaid aware of what it is like and prepared to get frustrated at times. But nothing prepared me for the reality of nobody returning phone calls, which is just rude. I used to be so frustrated because they didn't have a clinician line where I could call with questions or to dispute a denial; now I realize they would never make themselves so vulnerable to humans.

I'm sorry, I'm very bitter about this tonight. Partly I'm frustrated that I didn't follow up like I should have and partly I'm frustrated that the few times I've needed something from them they have refused to help. And there is no way they are getting out of paying for that surgery last June, nor for hospitilzation if that happens now. I'll re-apply from scratch on the first and if that confuses the system then they should have called me back. (Even if they accepted everything as a re-application they should have called me for a phone interview to make sure I'm not hiding money under my mattress or off-shore... you know, the huge amounts I make from SSDI ).

Oh well. I guess at least I did get paperwork in and tried to re-apply and tried to find out what was going on when it didn't work. I tried. A little.