((((((((((((((((((((Jennifer))))))))))))))))))) I too don't have much to add except that sometimes they will contact the provider (hospital) and confirm the coverage to them. I would say there would be a paper trail should they do that. I think what Petunia said is good advice and I hope you can make arrangements to get in touch with your insurance. You may want to document whatever they tell you for your records. Good luck.

BB