Hi RisuNeko, the fact that they're looking at things like the heat of the dishwasher and temperature of the fridge, sounds like a really good thing to me because it tells me that there are likely to be a lot of strict regulations in place where you are. So you're probably going to find that you're going to have evidence to show that plenty more are not being met.
Sounds like the place you're working in is registered?? So perhaps try to get hold of a list of registration standards, standards they are required to meet..........and from there fit your experiences into those not met. So when you phone, you've got more behind you.
And when you phone detail the neglect, detail the risks.
E.g. you're probably not going to have time to change some residents continence pads in a timely manner, for inspection standards that's going to be potential risks with infection control, with health and safety and definitely deficits in providing dignity!!!
If there's limited time for personal care or you have to take "short cuts".............then same as with the pads.
If you're not having time to give people meals and drinks in a timely manner there's risks with nutrition and hydration.
If you're leaving people in bed for unreasonable amounts of time because you're short staffed then that's impacting on their rights.
If residents are left without support due to being short staffed..........risk of significant distress or even aggressive behaviors towards others putting them at risk too??? Although the residents clearly will have difficulties recognising some risks and may potentially endanger themselves without the specific support they need. So if you could specify some for them.
If you're transfering people with inexperienced staff then lots of very significant risks there.
And if they have support plans (which they should??), then I'm betting you're not able to follow them with the time constraints you have with short staffing..........lots of neglect or risk you can establish for those.
And that's just for starters, not knowing where you work.
So, I'd say that hopefully if you put things across in a way that pinpoints areas of breech of care standards and in significant risk........then they will care.
And if you can't remember specific dates........then rough ones...........or even roughly how many times in a week/month those things have happened and then that can be inspected further.

Alison