Ex-T made a ton of promises to me, one of them being to not abandon me. But she did.

Now that I'm on the other side of the situation, I do not believe any T should use the word promise for anything. Imo, it's inappropriate and only sets the T up for failure and the client for disappointment and/or pain.

New T doesn't make promises nor does she give me her word. Instead, she says she'll try her best.

I wish I never believed in ex-T's promises...