I think the concern may have been that you were judgemental. Quick to judge some behaviour as 'bad' instead of... Thinking about it from the persons perspective... What might be motivating their behaviour... What function / need it might be serving from their point of view... Basically... Some kind of empathy for it.

Because without empathy for something of what is going on... How would you be able to help them find a healthier way to meet that need? Unless the program is very strongly behaviourist...

It might not be the program for you... I hope something works out for you / you find your fit.