Thread: Toshiba
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Old Jul 03, 2007, 04:13 PM
Wants2Fly's Avatar
Wants2Fly Wants2Fly is offline
Grand Magnate
 
Member Since: Jul 2004
Location: Southeast Florida
Posts: 3,355
I bought a lemon laptop. I had a 3-year warranty contract on it. When it went kabluey, Toshiba had me sending it to service centers all over the US for SIX MONTHS.

I would send it someplace. It would be gone a week. It came back, I booted it up, and it would go weird. Usually a scrolling screen.

I started asking for a replacement, and they said, "No, we don't have to do that for you. That's not what the warrantee says."

I said, "So you want to keep sending this thing via FEDEX (which they paid for both ways) back and forth for the next two years until the contract ends? You've had 8 (or so, forget the exact number) chances to fix it, and you still can't."

They gave me a replacement, but I had to sign a very strict contract saying no matter happened, I would never ask anything more of them, and promising my first-born, which was no problem at my age. That's a cynical joke.

TOSHIBA IS BAD BAD BAD.

Thanks for the chance to vent.
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