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Old Jun 15, 2015, 06:29 AM
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Squirrel1983 Squirrel1983 is offline
Queen of the Squirrels
 
Member Since: Dec 2009
Location: Central Florida
Posts: 4,795
Hi, couch.

Well, I was too tired to write about the thrill of CVS at work last night, so I will now.

I am doing inventory stuff, the phone rings and the pharmacist on duty answers. She's talking to the customer on the phone. 2 people walk up at the same time...one at drop-off, one at pick-up. I go to the drop-off patient first. After I take in his script, I go to help the other customer. After helping her, she yells at me that I am lucky she is a patient person because she was there first and I helped the thug before her. She told me I need to take my job more seriously and started to say other things I forgot. I apologize. The pharmacist is now off her call and comes over. She asks the customer what is wrong and the lady yells that I need to be retrained. The pharmacist apologizes. The lady continues that we should both be fired because we were back there socializing and gabbing and not paying attention to the customers. The pharmacist tells the lady she was on the phone with another customer, so we were not gabbing. The lady yells at the pharmacist that she is not talking to her she is talking to me. She says she is calling cooperate. The lady storms away, as she does the pharmacist asks if there is anything she can do to make the situatuion better, and the lady yells "just leave me alone".

Wow! The whole time she is yelling, I am thinking in my head about her "patient person" comment...no, if you are yelling right now about it, you are not patient...a patient person wouldn't go on and on about it, they might just mention it politely once.
Hugs from:
unaluna